Terms of Service
These terms govern your use of our website and services. Please read them carefully.
Last updated: January 15, 2024
Acceptance of Terms
Agreement to Terms
- By accessing our website or using our services, you agree to be bound by these Terms of Service
- These terms constitute a legally binding agreement between you and Inbound Angels
- If you do not agree to these terms, please do not use our website or services
- We may update these terms periodically, and continued use constitutes acceptance of changes
Eligibility
- You must be at least 18 years old or the age of majority in your jurisdiction
- You must have the authority to enter into this agreement on behalf of your organization
- You represent that all information provided is accurate and complete
- Business accounts require proper authorization from the organization
Description of Services
Marketing Services
- Demand generation and lead generation campaigns
- Marketing automation setup and optimization
- CRM implementation and management (HubSpot, Salesforce)
- Conversion rate optimization and A/B testing
- Data analytics and reporting services
Service Delivery
- Services are provided based on agreed-upon statements of work or service agreements
- Timelines and deliverables are specified in individual project contracts
- We reserve the right to modify services based on technical limitations or best practices
- Service availability is subject to maintenance windows and technical requirements
Payment Terms
Fees and Billing
- Service fees are specified in your service agreement or proposal
- Payment terms are typically net 30 days unless otherwise agreed
- Late payments may incur interest charges of 1.5% per month
- All fees are non-refundable unless explicitly stated otherwise
Payment Methods
- We accept major credit cards, ACH transfers, and wire transfers
- Recurring services are billed monthly or as specified in your agreement
- You authorize us to charge your payment method for agreed-upon services
- Failed payments may result in service suspension or termination
Client Responsibilities
Cooperation and Access
- Provide timely access to necessary systems, accounts, and data
- Respond to requests for information and feedback within agreed timeframes
- Ensure proper authorization for all requested integrations and implementations
- Maintain appropriate backup systems and data security measures
Compliance
- Ensure all marketing activities comply with applicable laws and regulations
- Obtain necessary consents for email marketing and data collection
- Comply with GDPR, CAN-SPAM, and other privacy regulations
- Maintain current and accurate contact lists and opt-out procedures
Intellectual Property
Ownership Rights
- Client retains ownership of their data, content, and proprietary information
- Inbound Angels retains ownership of methodologies, processes, and proprietary tools
- Work products created specifically for clients become client property upon full payment
- Pre-existing intellectual property remains with respective owners
License and Usage
- Client grants us license to use their data and content for service delivery
- We may use anonymized data for benchmarking and service improvement
- Neither party may use the other's trademarks without explicit permission
- Confidential information must be protected according to confidentiality agreements
Limitations and Disclaimers
Service Limitations
- Marketing results cannot be guaranteed and depend on various factors
- We are not responsible for third-party platform changes or limitations
- Services are provided on an 'as-is' basis without warranties
- We do not guarantee specific outcomes, rankings, or conversion rates
Liability Limitations
- Our liability is limited to the amount paid for services in the preceding 12 months
- We are not liable for indirect, consequential, or incidental damages
- Client is responsible for maintaining appropriate insurance coverage
- Force majeure events may excuse performance delays or failures
Termination
Termination Rights
- Either party may terminate services with 30 days written notice
- Immediate termination allowed for material breach or non-payment
- Termination does not excuse payment obligations for services already provided
- Certain obligations survive termination, including confidentiality and payment duties
Effect of Termination
- Access to our services and systems will be discontinued
- Client data will be returned or destroyed as requested within 30 days
- Outstanding invoices become immediately due and payable
- Both parties must return confidential information as requested
General Provisions
Governing Law
- These terms are governed by the laws of Delaware, United States
- Disputes will be resolved through binding arbitration in Delaware
- Each party waives the right to jury trial for disputes arising under these terms
- Prevailing party in disputes may recover reasonable attorney fees
General Terms
- If any provision is unenforceable, the remainder of these terms remain in effect
- These terms constitute the entire agreement unless modified in writing
- Neither party may assign these terms without the other's written consent
- Notices must be sent in writing to the addresses specified in service agreements
Important Legal Notice
These terms constitute a legally binding agreement. Marketing results cannot be guaranteed and actual performance may vary. By using our services, you acknowledge that digital marketing involves inherent risks and uncertainties. Please consult with legal counsel if you have questions about these terms.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please contact us:
legal@inboundangels.ai
Business hours: Monday-Friday, 9 AM - 5 PM EST