Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 15, 2024
Information We Collect
Personal Information
- Name, email address, phone number, and company information when you contact us or request services
- Billing information and payment details for service transactions
- Communication preferences and marketing opt-ins
- Professional information such as job title, company size, and industry
Automatically Collected Information
- IP addresses, browser type, and device information
- Website usage data through cookies and analytics tools
- Referral sources and page navigation patterns
- Session duration and interaction data
How We Use Your Information
Service Delivery
- Provide marketing automation, analytics, and growth consulting services
- Communicate about your projects, campaigns, and service updates
- Process payments and manage billing for our services
- Provide customer support and respond to inquiries
Business Operations
- Improve our website, services, and user experience
- Send relevant marketing communications (with your consent)
- Analyze usage patterns to optimize our service offerings
- Comply with legal obligations and protect our business interests
Information Sharing and Disclosure
Service Providers
- Third-party tools and platforms we use to deliver services (HubSpot, Google Analytics, etc.)
- Payment processors for billing and transaction processing
- Cloud hosting providers for data storage and website operations
- Email marketing platforms for communication purposes
Legal Requirements
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our users
- In connection with business transfers or acquisitions
- With your explicit consent for specific purposes
Data Security
Security Measures
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication for our systems
- Employee training on data protection and privacy practices
Data Retention
- Personal information retained only as long as necessary for business purposes
- Account data deleted within 30 days of service termination (unless legally required)
- Marketing data retained until you unsubscribe or request deletion
- Financial records retained per applicable tax and accounting requirements
Your Privacy Rights
Access and Control
- Request access to the personal information we have about you
- Correct or update inaccurate personal information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications at any time
Regional Rights
- GDPR rights for EU residents (portability, restriction of processing, etc.)
- CCPA rights for California residents (right to know, delete, opt-out)
- Other applicable regional privacy law rights
- Right to lodge complaints with supervisory authorities
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
privacy@inboundangels.ai
We'll respond within 48 hours